Dedges Lock & Key Shop

category: Locksmith, Safe & vault shop, Security system supplier
address: 4579 Lenox Ave, Jacksonville, FL 32205, United States
Phone: +1 904-387-2656
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Name: R*** E***** F***
Date: 2024-02-09 20:31:47
Rating: 5
Comment: Knowledgeable and courteous staff. I’ve had door and mailbox keys made and a stuck interior door knob fixed. It looks like they have key blanks to fit all kinds and ages of locks. Recommend.

Name: T***** M******
Date: 2024-02-07 10:29:13
Rating: 5
Comment: Everyone that works here is very helpful and makes sure u have what u need would recommend to all my constituents!!

Name: J H**
Date: 2024-02-07 01:18:44
Rating: 5
Comment: These guys are incredible!I was referred to these guys by the employee who runs the key area at my local Home Depot.Service was prompt, the employees were extremely knowledgeable and personable - I was out of there in no time at all.These guys have decades of experience and it shows! I had to have an auto key reprogrammed and right away they knew what needed to be done.Id like to give a shout-out to Andy. He was responsible for taking care of me and he did a phenomenal job. Hes a true professional with more industry knowledge than anyone I have ever encountered.Their prices are more than fair for the services and products they provide. I would be paying a lot more elsewhere for a job and service done half as well.Do yourself a favor and save the headache.Just go to Dedges.
Click here to view more comments

Name: J*** G*******
Date: 2024-01-27 21:49:26
Rating: 5
Comment: They are the best. Quick, courteous service.

Name: A******* D****
Date: 2024-01-12 15:54:52
Rating: 5
Comment: My experience was best with it it deserves more than 5 stars

Name: A********* (******************
Date: 2024-01-05 04:03:49
Rating: 5
Comment: They are nice and friendly. They are very knowledgeable and helpful.

Name: B******* Y******
Date: 2023-11-17 16:10:32
Rating: 4
Comment: Not a bad place but you have to get the right person to help you. I would ask for John. Let me add Colt to the list of helpful people, also discovered 2 additional helpful people but did not get names...adding another point for service after the sale.

Name: T** W********
Date: 2023-11-10 01:55:58
Rating: 5
Comment: This is where the professionals work. These guys are top-notch.

Name: B**** L****
Date: 2023-11-05 22:00:32
Rating: 5
Comment: Always fast, knowledge, and helpful. Super reasonable prices! My go to for any key related needs!

Name: Y****** C*******
Date: 2023-11-05 21:04:58
Rating: 5
Comment: Great service and professional employees who know there industry.

Name: C*** S**** V****** (**************
Date: 2023-11-05 11:44:52
Rating: 5
Comment: Job well done

Name: K**** W*****
Date: 2023-10-15 19:45:40
Rating: 5
Comment: The best

Name: T** M*****
Date: 2023-10-06 23:53:15
Rating: 5
Comment: They gifted me a topper key being a Vietnam vet. Thanks!!!

Name: S****** P*******
Date: 2023-09-29 02:15:45
Rating: 5
Comment: Old school customer service that you can count on.Tough to beat experience!!

Name: L** V******
Date: 2023-09-20 21:16:28
Rating: 5
Comment: Great place. Experts in the field.

Name: R***** G******
Date: 2023-09-13 18:45:24
Rating: 5
Comment: Staff was very friendly and helpful. I wont go anywhere else for my key fob needs. They even made sure it was programmed correctly. You guys rock.

Name: B*** P****
Date: 2023-08-05 19:15:58
Rating: 5
Comment: Great service. If you need a key, they can make it.

Name: R***** W*********
Date: 2023-08-05 12:13:51
Rating: 5
Comment: Great locksmith. Professional, fast, and fair.

Name: B****** P*****
Date: 2023-08-01 18:44:53
Rating: 5
Comment: Very impressed with the customer service & quick turnaround. Thanks!

Name: N**** S********
Date: 2023-07-27 16:46:27
Rating: 5
Comment: Key fob programming, much less than the dealer.

Name: M****** L********
Date: 2023-07-24 03:57:06
Rating: 5
Comment: Friendly staff that is highly knowledgeable. Prices are reasonable.

Name: M****** H******
Date: 2023-07-20 23:21:02
Rating: 5
Comment: Scott which was the service technician that worked on our door was very professional , nice and friendly. I would definitely recommend this company to anyone.

Name: J** H******
Date: 2023-07-07 17:50:59
Rating: 5
Comment: Very good experience. Had 2 key fobs programed, and it worked, and it was also the best price as i called a few places first. I will be back for any key related issues.

Name: j********
Date: 2023-06-19 19:35:29
Rating: 5
Comment: We were on vacation in Jacksonville and had lost the keys to our bike rack. Went to Dedger’s to see if they could make a key for our lock. When they found out we were on vacation they did the service for free. Still such good people in the world. Thank you so much for rescuing us. Please make sure to go to Dedger’s with all your lock needs

Name: H****** P
Date: 2023-06-19 16:53:32
Rating: 5
Comment: Excellent customer service. Went in to get a couple house keys made and the guys behind the counter were very friendly and quick with my order. Prices were very fair and better than that over-priced key machine at Walmart.

Name: B**** J****
Date: 2023-05-31 17:18:13
Rating: 5
Comment: Outstanding service, friendly and helpful staff. Very informative and understanding. Cannot recommend it enough, Phil was extremely patient and professional. Thank you so much, i hope he gets a raise.

Name: J* S*****
Date: 2023-05-19 18:27:28
Rating: 5
Comment: Fantastic service! I was in need of having locks and Hardware changed out on my doors and they were recommended to me. I am so glad that I found them. Service is outstanding. People are friendly. And the service itself in home was all that I could have asked for. They will definitely be the ones that I call if I have any need in the future for locks and hardware.

Name: C**** A*****
Date: 2023-05-18 18:13:14
Rating: 5
Comment: Fast and great service will use again. Glad to have am actual brick and mortar locksmith.

Name: P***** M******
Date: 2023-05-08 12:08:13
Rating: 5
Comment: Great help for some 45 years. Was a real honor knowing Author , and great having John take over after Author’s death. And in all these years kept nice people working in the business!

Name: T** M***** M******
Date: 2023-05-03 13:43:10
Rating: 5
Comment: They can make copies for just about every key imaginable! Fast service!

Name: A*** C***
Date: 2023-05-02 19:39:24
Rating: 5
Comment: I was very satisfied with my experience at Dedges. Gavin took care of my key situation immediately and successfully. Customer service was great and would recommend this place to anyone looking for this service!

Name: b** j**
Date: 2023-04-27 02:13:34
Rating: 5
Comment: These folks really know their stuff. Very pleased with the knowledge and friendliness of the staff.

Name: T****** T
Date: 2023-04-25 14:04:13
Rating: 5
Comment: They were able to make keys that four other places were unable to make. Quick friendly service

Name: K******* L**********
Date: 2023-04-17 22:28:01
Rating: 5
Comment: Theyre the best! I love the service and I highly recommend them if ever in need of a locksmith or keys made!

Name: S**** D*****
Date: 2023-04-17 20:10:24
Rating: 5
Comment: These guys been around for a long time they know their stuff

Name: J***** W*****
Date: 2023-03-04 20:15:18
Rating: 5
Comment: Friendly fast service.

Name: A*** S*****
Date: 2023-02-23 06:41:50
Rating: 5
Comment: Professional courteous quality work

Name: J***** T**
Date: 2023-02-17 16:32:03
Rating: 5
Comment: Brought a gun safe that a battery had exploded on the inside of it. They had it open in 10 minutes and charged me a very reasonable price. Thanks again guys! I highly recommend.

Name: R***** M*****
Date: 2023-02-16 16:39:41
Rating: 4
Comment: Place has many many many keys. When boss steps in then everyone wants to ask if you been helped. Keys for everything would be this place

Name: D***** J******
Date: 2023-02-03 12:41:33
Rating: 5
Comment: Job well done! And great, good old customer service! I will be back with all our key and lock needs! Awesome!

Name: R** F*******
Date: 2023-02-01 14:28:59
Rating: 5
Comment: Theres only FOUR WORDS To describe this Business.Experience. Quality . TOP NOTCH .THANK YOU.

Name: s**** m****
Date: 2023-01-27 20:00:40
Rating: 5
Comment: Great service and knowledgeable...

Name: D**** B******
Date: 2023-01-21 22:38:21
Rating: 5
Comment: So we get to the hotel in JAX after a long day of driving with 4 kids under 12. We start to unpack and realize the keys to the Yakima skybox on the roof of our van are missing and it holds all the kids sleeping stuff and it is 11pm. Dedge to the rescue. They were actually our second call. The first company, pop-a-lock, couldnt figure it out. Jim, from Dedges Lock, came out quickly and expertly opened the double pinned lock (think the lock uses both sides of the key and isnt flat on one side like a house key). He also made two replacement keys all for a reasonable price, especially considering it was 12am on a Friday night. They saved our vacation and my needing to break into and ruin a $1K Yakima. I wont hesitate to call them again, but I hope I dont have to! :)

Name: K** R***
Date: 2023-01-12 21:28:37
Rating: 5
Comment: Very good locksmith and great place to do business.

Name: J**** C******
Date: 2023-01-07 02:00:25
Rating: 5
Comment: Great old school service.

Name: B******* A********
Date: 2022-11-10 20:24:13
Rating: 5
Comment: I want to thank the staff and office personnel for the quick response and repair at one of my convenience stores that I manage. I recommend them highly and for the peace of mind.

Name: R** P****
Date: 2022-10-31 13:51:46
Rating: 5
Comment: I have an old machine key switch that was in a locked position from 1973. After 4 days, Dedges removed the jammed piece, found a blank and made new keys. Im very happy with them. My new locksmith.

Name: T W***
Date: 2022-10-22 00:42:26
Rating: 5
Comment: These guys are simply amazing. I needed to have spare auxiliary keys made for my 1986 Alfa Romeo Spider. Turns out that blanks are not well documented and not easily found. This was bad news for me as the original key was the ONLY key I had that fits the doors and trunk. If it ever got lost I dont know what I would do. The locksmiths made a tremendous effort to get me out of this predicament. They found a key (not an Alfa key) and was able to do some light machining to produce a key that works perfectly. I got three of them hopefully preventing future headaches.This isnt the first time they have bailed me out over the many years I have used them. And Im sure this wont be the last time.

Name: J*** C****
Date: 2022-10-13 19:53:23
Rating: 5
Comment: Fast and friendly service. They rekeyed a door lock cylinder for one of my vehicles. Very fair prices too!

Name: J***** H*******
Date: 2022-09-14 22:34:47
Rating: 5
Comment: Always take care of us. Highly recommend great speedy service with a smile.

Name: M***** O**** J**
Date: 2022-09-14 20:09:05
Rating: 5
Comment: Made keys other couldntOld chevy truckGreat customer service

Name: P**** W***
Date: 2022-09-12 01:07:30
Rating: 5
Comment: I locked myself out of my house one evening and I had four children from ages 8 to 2 out in the heat of the afternoon I tried four or five different lock companies and they were telling me it was going to take anywhere from an hour to an hour and a half to get somebody out to me and I finally came across Dedges number and within 30 minutes they had me in my house so if you got a choice dont call nobody else

Name: C***** M*******
Date: 2022-09-07 16:16:00
Rating: 5
Comment: Very nice very knowledgeable theyve always ran a good business and always have good people working for them anyway John and Lois are good people

Name: W****** C**
Date: 2022-09-06 21:14:47
Rating: 5
Comment: Great shop. EVERYTHING!

Name: G***** S****
Date: 2022-08-12 15:57:23
Rating: 5
Comment: Showed up on time, very professional and did a great job.

Name: K****** P*****
Date: 2022-07-25 19:09:07
Rating: 5
Comment: I want to say thank you to Trevor. Its just my luck that my key just so happened to stop working. I want to thank you for hooking me up and getting me a key made. And thank you to Thomas for coming from the beaches to make a key. Thank you once again

Name: l*******
Date: 2022-07-24 15:23:11
Rating: 5
Comment: If you need a lock, a lock repair or a key, they can do it.

Name: J**** S******
Date: 2022-07-20 19:33:51
Rating: 5
Comment: These people know their stuff. Locks, safes,old or new; They known what theyre doing. Lost your last key, no problem. Theyll get your old lock replaced and get you a new set of keys.-Great customer service!-Knowledgeable staff!-Friendly environment!

Name: D*** C******
Date: 2022-07-12 21:04:51
Rating: 5
Comment: Dedges Lock & Key are ALWAYS incredible and our go to for such needs. We had some work we needed done and Jim came out again was a pleasure to work with. Always professional, knowledgeable, and gets the job done quickly. They are great about getting out soon and letting you know the status of the person coming throughout the day. Great communication and amazing service. Cant recommend enough. Thank you Jim/Dedges!

Name: J*********
Date: 2022-07-03 20:35:10
Rating: 5
Comment: Very nice gentlemen. Didnt take long at all for them to make a copy of my car key. Reasonable prices

Name: B** C********
Date: 2022-07-02 21:23:59
Rating: 5
Comment: Super precise. Very fair pricing.Had a chipped key that needed cut and program. I can program it myself I just needed it cut to match. They did exactly that.Other shops wont cut it without them programming it. Costing me an extra $150!Dedges cut my key for $10. No questions asked.Will be bringing my business here again!

Name: N******* B*****
Date: 2022-06-13 19:11:53
Rating: 5
Comment: Gold standard for service.Dedges is full of experienced technicians, able to answer all questions, in person, immediately. When it comes to access control, safes, and secure locks... you want some gray hairs that have spent their life honing their craft.

Name: C A R******
Date: 2022-05-02 23:08:15
Rating: 5
Comment: They make motorcycle keys. They might not be able to make motorcycle every key but after calling four other locksmiths with no luck. They said Yes we can make a copy. The copies I had made all worked perfectly.Thank you to Dedges and the staff who helped me both on the phone and in their shop. Service was quick and prices fair.

Name: L*** W******
Date: 2022-04-29 17:41:49
Rating: 5
Comment: Great keyshop, fast service!

Name: S*******
Date: 2022-04-22 03:20:31
Rating: 5
Comment: Very professional and courteous...will definitely recommend and return when I need their service.

Name: J**** R*****
Date: 2022-04-04 16:17:29
Rating: 5
Comment: This guys knows everything about locks and security if you want a key copy done right the first time this is the place

Name: S***** N***
Date: 2022-03-13 19:53:01
Rating: 5
Comment: They are very friendly & helpful staff. They do all types of locks. I have never heard the word no we cant do that. They can do anything nearly. They cut from my laser key into another laser cut key for me. All they need is the type of vechicle. I think they do after call hours job as well. They have a good reputation and good customer service. I will not shop anywere else for keys. They get all my bussiness. An highley reccomended house office or vech or in between.

Name: c**** v******
Date: 2022-03-11 17:19:45
Rating: 5
Comment: Great people prompt service highly reccomend

Name: A**** E*****
Date: 2022-02-17 20:32:26
Rating: 5
Comment: Always excellent service in there and they always get it right

Name: D******
Date: 2022-01-27 17:21:56
Rating: 5
Comment: Friendly fast and helpful, they answered all my questions about rekeying a lock and cut my own blank that i brought in, big stores won’t do that anymore so they can make a buck off selling you their keys. Support local, these guys are great.

Name: C****** B****
Date: 2021-12-09 20:19:04
Rating: 5
Comment: This is the place to get keys, any key, made. Quick and reliable.

Name: J**** S**** (*****
Date: 2021-12-02 15:01:15
Rating: 5
Comment: Great management, friendly people, outstanding service

Name: J**** C*******
Date: 2021-11-12 00:13:55
Rating: 5
Comment: Best commercial locksmith company hands-down in North East florida!

Name: P***** K******
Date: 2021-09-30 18:22:20
Rating: 5
Comment: Had a front door lock set and french door leverset that neededattention. Jim came out and did a FANTASTIC job in fixing both.Even showed us the part to order for one and my husband canput it on. Jim has been in the locksmith business for over 40years and really knows his stuff - plus very wonderful to work with.This company is FIVE stars and the largest in Jacksonville, FLnow that Piners has closed. Reasonable and worth every penny.

Name: A*** H*****
Date: 2021-09-29 21:36:15
Rating: 5
Comment: Needed keys copied. Came to the right place. These guys know a lot about keys and locks.

Name: u**** p****
Date: 2021-09-23 21:40:53
Rating: 5
Comment: They can make any house keys or automobile keys great friendly customer service

Name: c* y****
Date: 2021-09-04 01:16:26
Rating: 5
Comment: Great staff! Customer service wins again!

Name: B**** H*******
Date: 2021-08-26 15:16:36
Rating: 5
Comment: These guys know their business. I never knew just how much a locksmith could do. Im thoroughly impressed! The prices are very reasonable too. I now know about options that I never knew existed with locks and safes. Its like my eyes were opened to a new world.

Name: J**** A******
Date: 2021-08-22 22:37:37
Rating: 5
Comment: Great company ,great service, Jim was top notch !!!!

Name: C****** R**
Date: 2021-08-20 13:26:54
Rating: 5
Comment: Great service and huge range of key blanks

Name: T** L******
Date: 2021-08-19 02:59:05
Rating: 5
Comment: Not sure who helped me but I have a 99 VW Passat. He was very helpful and went out of his way to help me. We couldnt get the keyfab programmed to the vehicle due to door lock problems but everyone that saw me greeted me asked if I needed help. Would highly recommend them if you need a locksmith. He even told recomended someone who might be able to help me out. Good people , Great Service and reasonably priced. Thank you for the help.

Name: C****
Date: 2021-08-17 12:55:14
Rating: 5
Comment: Absolutely the best lock shop in Jax and won’t call anyone else. These guys can handle any security needs you would ever need. Highly recommend!

Name: T***** S******
Date: 2021-08-08 20:16:48
Rating: 5
Comment: Even though they were busy, they got me in and out. Staff was nice and personable. Prices were decent, too.

Name: P*** W*
Date: 2021-08-06 07:52:39
Rating: 4
Comment: $3.25 per standard key and additional 50 cents per key engraving. They guarantee their work. Good place. They have specialty keys and locks as well.

Name: A C
Date: 2021-08-05 14:02:55
Rating: 5
Comment: I just found them online and went to have several keys cut. Fast and easy. Keys worked great. I am glad to find them.

Name: D**** C*******
Date: 2021-08-04 21:05:15
Rating: 5
Comment: Walked in with a lock and no key. Walked out 5 minutes later with a set of functional keys. It was faster than Chick-fil-A

Name: M*** L** V** T********
Date: 2021-08-01 20:33:50
Rating: 5
Comment: Besutif Beach, shelters fir picnics an hiking trails that are short

Name: B** B** A******* c*
Date: 2021-07-30 20:58:43
Rating: 5
Comment: Impressed. Great place. Large selection. Knowledgeable staff

Name: L****** f******
Date: 2021-07-02 14:25:41
Rating: 5
Comment: Great customer service .fast service

Name: J**********
Date: 2021-06-16 15:41:07
Rating: 5
Comment: Nico is very funny. I love coming here.

Name: M*** C**
Date: 2021-06-09 16:06:25
Rating: 5
Comment: These guys are good, get your cars extra keys here, especially if its a foreign vehicle. Great prices even if you have a chip in your key!! They can do it!!

Name: T****** K*********
Date: 2021-06-05 09:54:29
Rating: 5
Comment: Very professional, prompt service. My service technician was thorough and very knowledgeable. The price was competitive.

Name: M****** C******
Date: 2021-05-27 16:32:11
Rating: 5
Comment: These guys are the best! Had my key cut perfectly and in minutes at a better price than a big box store.

Name: R***** L******
Date: 2021-05-11 16:30:09
Rating: 5
Comment: Great folks to deal with. They always have what you need.

Name: P G*******
Date: 2021-05-05 19:46:44
Rating: 5
Comment: I have been using dedges for many years. Sometimes you may pay a little more at Dedges, but they get it right the first time. They have earned my five star rating.

Name: R***** G***
Date: 2021-04-13 21:47:24
Rating: 5
Comment: Definitely a good place they have my business

Name: K**** T*****
Date: 2021-03-25 21:04:52
Rating: 5
Comment: Helpful, nice people and reasonable prices.

Name: G*** B****
Date: 2021-03-10 19:57:19
Rating: 5
Comment: Bought an updated version of a 08 Honda key fob off Amazon. I replaced the chip myself, they cut the key, a flip type. Great work by the gentleman, he did a great job. The key works great. Would let these professionals handle any lock related needs. Great customer service. 👌🏾

Name: D******* N********
Date: 2021-03-02 02:38:40
Rating: 5
Comment: Thanks for coming so quickly. Was so happy I wasnt waiting all night.

Name: P**** Z****
Date: 2021-02-12 17:51:47
Rating: 5
Comment: After going to every chain hardware store to make a key duplicate of my house entry door with no success I went to Dedges Lock and what a great surprise, its a huge store with everything you would need. They have experts, what else would you need??

Name: G****** L***
Date: 2021-02-05 19:56:15
Rating: 5
Comment: Love the food and theres wonderful service

Name: R****** S*******
Date: 2021-01-14 17:09:37
Rating: 5
Comment: They were excellent as usual. I recommend them to everyone.

Name: K**** J******
Date: 2020-12-29 22:44:34
Rating: 5
Comment: This place is great!! The people who work there knows customer service and really go out their way to help you!! And they know what you need even if you dont!!

Name: T****** F******
Date: 2020-12-06 18:19:45
Rating: 5
Comment: Awesome service and knowledge base. Very extensive locksmith shop, they have everything.

Name: S****** R******
Date: 2020-11-13 20:48:29
Rating: 4
Comment: It was ok. The younger guy in there was not very patient with keys, the older gentlemen in there however took care of my issue in less than 20 mins. Overall they helped me out. They can do just about anything with keys & locks!

Name: E****** J L******
Date: 2020-10-19 19:32:03
Rating: 5
Comment: Amazing old school costumer service definitely will check them out and recommend them for any locksmith issues.Gracias por su ayuda!

Name: W*** T****
Date: 2020-10-09 15:12:58
Rating: 5
Comment: Always a great job from this place. Last year the duplicated a range rover key for me but didnt have the replacement blank. They young kid machined me a key from a newer model. Just amazing work cant say enough.

Name: L****** C******
Date: 2020-10-07 19:45:14
Rating: 5
Comment: The place to get keys made. Dont go to Lowes or Home Depot. Use a real locksmith shop.

Name: J**** W*****
Date: 2020-09-28 23:14:42
Rating: 5
Comment: Been there several times and always able to take care of my problem. Great help

Name: R****** S***
Date: 2020-09-20 14:16:50
Rating: 5
Comment: I ordered trigger, red snapper and swordfish The fish was cooked perfectly

Name: F**** J*****
Date: 2020-06-26 19:32:20
Rating: 5
Comment: Best place in town to get your locks and key done, awesome crews member.

Name: D**** R******
Date: 2020-06-05 17:47:01
Rating: 5
Comment: Cant sat enough about the team they sent out. They exceeded all of my expectations. Great Company. Thank You!

Name: W****** C*****
Date: 2020-05-22 13:08:13
Rating: 5
Comment: This place is awesome. Helped me with a very delicate project. I would rate more than 5 if I could.

Name: G***** G*******
Date: 2020-04-25 19:53:17
Rating: 5
Comment: Everyone is so knowledgeable and caring. You will be helped and you will come away satisfied.

Name: A*** M*****
Date: 2020-03-16 14:50:39
Rating: 5
Comment: I had an unusual padlock key duplicated that the big chain hardware stores could not I was very pleased with the customer service and they got me in and out within 10 minutes will definitely return for any future locksmith needs.

Name: m****** b****
Date: 2020-03-03 19:53:16
Rating: 5
Comment: Great experience on purchasing a new padlock. Service was quick. Definitely will use them again.

Name: T*** T*****
Date: 2020-03-02 22:53:22
Rating: 5
Comment: Do yourself a favor and ask for Justin. Awesome guy and great service. He was able to program a very difficult key that only the dealer could for half the price. Highly recommended!

Name: H**** B****
Date: 2020-02-12 22:23:02
Rating: 5
Comment: Wonderful shop for all your lock and key needs. . Great employees, very helpful and knowledgeable.

Name: j**** k*****
Date: 2020-01-28 17:50:36
Rating: 5
Comment: This place is awesome! They have everything you need for a historic home and they can custom cut your skeleton keys to fit your locks or get you new lock and keys.

Name: A*** J****
Date: 2020-01-25 00:12:02
Rating: 5
Comment: Needed a tool box lock cylinder, staff was friendly and knowledgeable, got the parts I needed, and repaired my lock in under an hour.

Name: R*** C*****
Date: 2020-01-07 22:39:16
Rating: 5
Comment: This place is legit. I had a Mercedes key that was supposedly dealer only, easy copy and programming for these guys.

Name: D**** R*******
Date: 2019-12-08 18:58:10
Rating: 5
Comment: Didnt have key blank, but ordered in for next day and cut it correctly first time. Great service and price.

Name: D**** J****
Date: 2019-11-28 04:18:21
Rating: 5
Comment: This establishment is easily noticeable in traffic, if your looking for something to safeguard your personals, for a reasonable price, then this is where you need to come. You can also get replacement keys as well.

Name: E******** S*** S******
Date: 2019-11-11 18:21:48
Rating: 5
Comment: I can’t speak to their personal service, but I did want to commend them because they were busy and couldn’t get to me right away. Instead of making me wait for hours locked out of my home, they referred me to someone else who came out immediately and resolved our lock issue. I really appreciated their help. I would definitely use them in the future.

Name: K****** R*****
Date: 2019-11-08 22:50:10
Rating: 5
Comment: Justin was very helpful. Really appreciated the service.

Name: S********
Date: 2019-10-31 20:43:22
Rating: 5
Comment: TRUE LOCKSMITHS!I will gladly drive the 12 miles needed to get there again for the knowledge and talent they have. I encourage you to do the same. Bob and Brian are the bombs! THANKS!

Name: B**** C****
Date: 2019-10-06 03:30:38
Rating: 5

Name: J***** H*****
Date: 2019-09-30 01:45:30
Rating: 5
Comment: Joe Lebowitz provided excellent service! Thank you Joe for your professionalism!

Name: W*** T****
Date: 2019-09-02 23:05:14
Rating: 5
Comment: Always rock stars. And ya gotta pay for the show!But i always go back cuz its a great show🤓

Name: P**** R*******
Date: 2019-07-29 19:41:27
Rating: 5
Comment: Loved it they get the job done in seconds. If I ever need keys that is where I will go

Name: T**** D
Date: 2019-07-14 10:45:08
Rating: 4
Comment: Great mobile unit, came out and solved a mystery keyless entry car situation.

Name: N*** C****
Date: 2019-06-19 22:07:42
Rating: 5
Comment: We highly recommend Dedges. Quality work, professional and exceptional customer service!

Name: D*** B******
Date: 2019-06-08 12:39:46
Rating: 5
Comment: They came and installed 3 deadbolts. They did it neatly and cleaned up their mess afterwards.

Name: C****** D*******
Date: 2019-06-07 12:12:33
Rating: 5
Comment: They are wondeful! Great price, very efficient and they had the key for my safe done in 5 minutes!!! I highly recommend them to any business or campanies in need of legitimate locksmith services!

Name: t*** h*****
Date: 2019-05-16 22:23:57
Rating: 5
Comment: Very very helpful and friendly this is my key spot

Name: N* �***** M**
Date: 2019-05-09 05:31:09
Rating: 5
Comment: Very nice people, they repaired my Rv locked, went to several Rv shops to purchase one, but the two in town oh my,....the staff had very bad attitude. I went to Winter Haven to the actual Newmar dealer, there attitude was very pleasant, these employees can teach these people about positive customer service skills and attitude...keep up the good work Dedges and Independence Rv.

Name: P***** P****
Date: 2019-03-26 15:21:03
Rating: 5
Comment: Recently had a Maglocks security door installed by Dedges. Job was completed in timely fashion by a knowledgeable and courteous tech. Thank you.

Name: N******* T*******
Date: 2019-03-26 11:07:50
Rating: 5
Comment: The only Key and Lock Company to call, when you use the BEST why bother with the rest.

Name: T** P*****
Date: 2019-03-25 20:56:22
Rating: 5
Comment: Great job today. 3-25-19. Dave did a great job as always. It is nice to work with people who do the job correctly the first time.Duval Station Landing Apts

Name: C**** S*****
Date: 2019-02-02 02:15:49
Rating: 5
Comment: Been dealing with Dedges 40 years. They were used by Barnett Bank back then, I have been using them since. Never had a bad key made, always right the first time both professionaly and personally! And they know their safes. Experts! Thank you Dedges! 😊

Name: H**** G***
Date: 2018-11-28 16:40:50
Rating: 5
Comment: Brandon at Dedges Lock and Key Shop is one of the most professional people I have ever met. He is in a expert in locks, alarms and home automation. I highly recommend them!

Name: M******* S********
Date: 2018-10-11 14:28:10
Rating: 5
Comment: Took a little work but they were able too make a key copy I so desperately needed. Awesome job

Name: R***** A*****
Date: 2018-10-01 13:41:15
Rating: 5
Comment: Great service, the guy Justin made about 10 keys for me because I couldn’t get inside my car. Unfortunately my ignition was shot as it was so the keys wouldn’t turn but they tried everything to help me. Highly recommend them for any key needs.

Name: J**** R*********
Date: 2018-09-26 16:25:38
Rating: 5
Comment: Great service been a part of Jacksonville forever

Name: T**** L***
Date: 2018-09-19 23:21:09
Rating: 5
Comment: Misplaced my key for my motorcycle chain lock and Robert did a awesome job. For people needing their service, keep in mind they have a tedious complex job to do; so dont rush them. They wanna get it right the first time! Great job Robert!

Name: B*** M*******
Date: 2018-08-22 21:15:27
Rating: 5
Comment: Incredibly fast service, and great group of people. Justin went above and beyond to help me with my key reprogramming. Can’t recommend this place enough

Name: T*** J****
Date: 2018-08-05 14:50:13
Rating: 5

Name: c****** s*********
Date: 2018-07-27 16:18:40
Rating: 5
Comment: Only place to get keys. Work every time, service is awesome.

Name: D****** M*****
Date: 2018-05-04 21:51:05
Rating: 5
Comment: I had an great experience Justine,worked very hard repairing my key pad,save me lot of money.

Name: K**** K***
Date: 2018-04-30 19:10:39
Rating: 5
Comment: Needed a spare key, these guys were very fast and thorough, Thanks

Name: T**** J****
Date: 2018-04-19 23:25:59
Rating: 4
Comment: They were quick any very professional.

Name: R**** D******
Date: 2018-04-19 23:14:24
Rating: 5
Comment: I had to get a key made from my 1958 Vespa. I didnt at all think to go to any big home improvement place with cookie-cutter key machines. These guys were VERY professional, knowledgeable, and SUPER helpful. We started messing with the scooter, he made a key for it (from scratch) in a few minutes. Then he didnt even want to charge me. He said the few dollars wasnt worth it, hed rather gain a customer than a few bucks.Places like these are becoming more rare. These people are master craftsmen, and they know how to do their job extremely well. I highly recommend going there for any of your key or lock needs. Theyve gained a customer from me!!!!

Name: C********** J****
Date: 2018-04-06 10:24:40
Rating: 5
Comment: This is were I get ALL my keys s made. Awesome and knowledgeable staff!!

Name: A***** M********
Date: 2018-03-29 11:53:02
Rating: 5
Comment: Great customer service. Prompt response and excellent job. Highly recommended!

Name: S****** L******
Date: 2018-03-27 18:14:38
Rating: 5
Comment: Great team at Dedges Lock.. I highly recommend these folks.

Name: G*** S*****
Date: 2018-03-24 19:54:47
Rating: 5
Comment: Staff is helpful, knowledge and they stand behind their work

Name: T** C***** C*****
Date: 2018-03-16 15:35:29
Rating: 5
Comment: These guys came out quick and did a great job! Very affordable as well. I will be using agin.

Name: M U**********
Date: 2018-02-04 01:30:09
Rating: 5
Comment: Excellent services e. Knowledgeable employees. Many key types available. Professional key making.

Name: S***** S*****
Date: 2018-01-18 14:35:40
Rating: 5
Comment: These guys are very professional and pleasant to work with.

Name: M****** D***
Date: 2017-12-21 01:14:27
Rating: 5
Comment: Needed a key for my 2006 Duramax $5.00 and 5 minutes ... very happy

Name: R****** G***
Date: 2017-11-20 19:49:25
Rating: 5
Comment: Carries everything. From safes to padlocks. Can do car keys, cameras, securityIty systems... check them out.

Name: E***** H*****
Date: 2017-11-15 00:37:12
Rating: 5
Comment: I needed duplicate keys for my motorcycle, and got two blanks from my dealership since they told me most places werent likely to carry them.I went to Home Depot, where they told me that 1) they couldnt use my blanks for liability reasons and 2) didnt have the ones I needed.I walked into Dedges and was out in 10 minutes. They didnt even charge me for the service, which still confuses me. Perhaps its a conspiracy to get a 5-star review.

Name: S***** L***
Date: 2017-11-03 20:20:26
Rating: 5
Comment: Dedges is great !! I needed my business lock changed fast, I called at 2:00 and Billy was there by 3:30. Very professional and got what I needed done !!

Name: J**** M*****
Date: 2017-10-08 22:05:30
Rating: 5
Comment: The employees are friendly, helpful and extremely knowledgeable.

Name: M******* C*****
Date: 2017-09-15 21:05:18
Rating: 5
Comment: I have been using Dedges lock and key shop for years they provide exceptional service anytime I need any keys cut (even coded chip keys) locks changed or security advice I can count on them and Robert is my number one guy there(Thanks again Robert for saving the day).

Name: C******* G
Date: 2017-08-30 21:40:25
Rating: 5
Comment: I was a upset by a charge I didnt expect. When I spoke to the owner, John, he clarified the process, worked through the situation with respect and concern for me, the customer, and we resolved the issue. Id use their services again but be very clear with them about the expected charges.

Name: J**** S***
Date: 2017-07-22 09:24:48
Rating: 5
Comment: Every time Ive been there has been a pleasant experience. Never have I ever had a lock or key issue ever with their services. Top notch.

Name: F****** G***
Date: 2017-07-16 13:53:54
Rating: 5
Comment: All th locks you can think of they either have it or know where to get it, they are very helpful

Name: K** W*****
Date: 2017-07-13 17:25:34
Rating: 5
Comment: Joe has been to our facility several times over the last 3 months. He has always been professional, friendly and willing to assist us in our needs. He goes above and beyond to ensure we were satisfied with the quality of his work. I would recommend Joe and the Dedges Lock team to everyone!

Name: R***** M*****
Date: 2017-07-09 11:28:21
Rating: 4
Comment: Convenient, polite employees, if you lock your keys in your car, house. They take short periods of time to get to you.

Name: M****** D******
Date: 2017-07-05 20:00:40
Rating: 5
Comment: After my current locksmith was unable to help me - I called Dedges and Max was very sympathetic to my emergency. He went above and beyond to make sure I could open my business as soon as possible. I was so grateful I decided to have copies of all of our office equipment made that day. All keys worked except for one. I was unable to call them until late in the day to let them know. They walked me through how to remove the lock but the desk design made it impossible for me. 10 minutes before they closed, Max called and volunteered to meet me at my sight and help me out with the key. Within minutes he had the lock removed and a good key cut for it - at no extra cost!I will forever be grateful for their help in my time of need and their above and beyond attitude for customer service. They are my new locksmith for life!

Name: C****** H*****
Date: 2017-06-24 19:03:57
Rating: 5
Comment: I can see now why 40 years ago my parents used Dedges. They gave me great advice over the phone about what hardware to buy. Joe was a whiz with the removal and installation.

Name: R***** D
Date: 2017-06-22 20:14:17
Rating: 5
Comment: I have used Dedges both personally and professionally for 30 years. I would never use anyone else and refer all of my clients to them. They have helped me late at night when I locked my car keys in my friends house, (totally genius move) did work at my parents house through the years as well as the two houses I have owned and my business. Every single employee is courteous, knowledgeable and professional. They respond quickly, their work is exemplary, and the pricing is more than fair. I would recommend Dedges to everyone!

Name: M****** S********
Date: 2017-06-16 17:18:43
Rating: 5
Comment: I manage a few commercial properties and I have used Dedges for roughly four years. Their technicians are the best around. They are completely transparent and open to explaining their work and techniques. They are very committed to not only being locksmiths but also ensuring the integrity of the customers security. They have always been very responsive, punctual and extremely knowledgeable. Technicians always arrive on-site with a complete understanding of the history of fixtures on our properties and they typically know more about the fixtures than I do. Ive never had a reason to use anyone else. Very ethical and great attitudes all around. One of the best business in Jacksonville

Name: C****** R*****
Date: 2017-05-31 01:56:55
Rating: 5
Comment: Done business with Dedges for many years always good Service and great prices thanks

Name: K**** A********
Date: 2017-05-30 13:42:58
Rating: 5
Comment: As being the owner of Armstrong Lock & Security Products Inc located in Orlando we sub contact Dedges Lock & Key when we have a commercial Account that requires professional services in the Jacksonville area. We wouldnt ever consider contacting anyone else due to theyre Outstanding Service , knowledgeable Staff and competitive prices. I Highly recommend contacting Dedges Lock & Key for all you Security related needs.

Name: m****** p******
Date: 2017-04-11 18:21:44
Rating: 5
Comment: Excellent service and with very experienced staff, from getting keys cut to installing low voltage locking systems, these are the guys. Even capable of repairing alot of vintage locks.

Name: d**** j*****
Date: 2017-03-24 17:05:30
Rating: 5
Comment: I had a simple broken house key that I had taken to lowes first but couldnt be cut so I called 4 other locksmiths in the area and Dedges was the only place that has an in store inventory and shop so I didnt have to pay an expense trip charge. They took care of my issue for little to nothing in less than 5 mins. Definetely a trustworthy locksmith service!

Name: B*******
Date: 2017-01-11 15:32:03
Rating: 5
Comment: Our organization loves Dedges Lock & Key! All of the guys there are very knowledgeable and have answers to all of the questions we have and also very polite. Service is top of the line and most importantly the entire team loves supporting worthwhile causes of local non-profits like Big Brothers Big Sisters of Northeast Florida. Theyve supported our youth as well as 2nd and 3rd annual Wine Women & Shoes fundraising events! Thank you, Dedges!

Name: W****** H*****
Date: 2016-11-04 14:58:58
Rating: 5
Comment: Called to have some locks rekeyed, Dedges came out the next day. Billy was on time, polite and knowledgeable. I will not hesitate to refer them!

Name: J*** B*******
Date: 2014-05-21 04:51:32
Rating: 5
Comment: I had an obscure key that I needed to have duplicated from a German bookcase that I bought while in the Army in 1975, The bookcase was circa 1890. Dedges made two duplicate keys as requested and did not ask for the lock as well as another locksmith requested. Great work, fine customer support, and duplicated keys were in my possession in about 10 working days. John Boatrights company Dedges is A+. Thanks Mr. Boatright!

Name: E***** N******
Date: 2014-01-10 17:14:54
Rating: 5
Comment: I had an antique lock that needed to be repaired so after much research I decided to send it to Dedges. The fact that they had an on site machine shop was the deciding factor for me. I sent out the lock and in less than a week that had repaired it, made a new key and sent it back. Workmanship is fantastic and the new key is really nice. I would not hesitate to send them any future work. I am very impressed. Thanks for the great service Dedges team!