Pop-A-Lock of St Augustine

category: Locksmith, Emergency locksmith service, Service establishment
site: https://www.popalockofstaugustine.com/
rayting: 4.9
services: From the business: Identifies as veteran-owned, Identifies as women-owned,

Phone: +1 904-940-0000
Monday7 AM–11 PM
Tuesday7 AM–11 PM
Wednesday7 AM–11 PM
Thursday7 AM–11 PM
Friday7 AM–11 PM
Saturday7 AM–11 PM
Sunday7 AM–11 PM

Name: A***** P******
Date: 2024-02-12 20:21:50
Rating: 5
Comment: Thank you, Nick! He was out here quickly and did a wonderful job. Clean, polite, timely and direct in regard to fees. Would definitely call them again!

Name: a** b******
Date: 2024-02-12 15:09:10
Rating: 5
Comment: Crystal was very professional and kind. Fixed the problem and explained it to me.

Name: J*** C****
Date: 2024-02-12 02:15:05
Rating: 5
Comment: Very fast response and professional service. Definitely recommend this company if you need assistance.
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Name: j**** w***
Date: 2024-02-09 21:23:07
Rating: 5
Comment: I have used Pop A Lock many times through out the years. They are ine company who has grown in leaps and bounds. Service has only improved rather than suffer because of it. My technician today was excellent in diagnosing the problem, fixing it and was very kind. Thank you.

Name: S****** B****
Date: 2024-02-08 02:20:14
Rating: 5
Comment: Nick was our technician and did an awesome job. We apparently had the worlds most difficult lock, but Nicks tenacity eventually payed off. On top of all that Nick was extremely polite and personable and was a joy to have around. Probably the nicest person weve ever had work on the house. Would highly recommend to anyone needing locksmith services.

Name: B**** H******
Date: 2024-02-07 22:41:11
Rating: 5
Comment: Div fixed our office lock the same day order was placed. Great service!

Name: J***** M********
Date: 2024-02-07 21:57:42
Rating: 5
Comment: Great experience would recommend Pop-A-Lock to handle your lock issues

Name: A**** L******
Date: 2024-01-31 19:51:58
Rating: 5
Comment: Excellent service!

Name: J*** B*********
Date: 2024-01-30 22:20:44
Rating: 5
Comment: I done lost my keys

Name: K*****
Date: 2024-01-30 04:14:42
Rating: 5
Comment: I waited 3 hours on triple a for them to tell me they couldn’t come. Called Pop-a-lock and they came in 30 minutes, was so helpful, got my car open within 2 minutes. Amazing customer service, efficient, amazing! Recommending to everyone with lock troubles from now on!

Name: P**** D*****
Date: 2024-01-22 15:22:58
Rating: 5
Comment: Technician was very helpful and informative even though I got the wrong part

Name: S***** M***********
Date: 2024-01-19 19:20:34
Rating: 5
Comment: Pop A Lock was at my house within 30 minutes. They got the front door unlocked less than 5 minutes and made 2 copy’s for the lock. Will use again when time comes. Div was great and professional!

Name: C*** C*******
Date: 2023-12-21 21:27:17
Rating: 5
Comment: Excellent customer service!!!!

Name: G******* O****
Date: 2023-12-20 17:50:04
Rating: 5
Comment: Best service and Fast !! Very affordable!!Nick was absolutely amazing!!

Name: S***** F*****
Date: 2023-12-20 16:51:50
Rating: 5
Comment: Great Service. Friendly and Courteous. Nice and pleasant attitude. Will call them again if needed

Name: B**** B******
Date: 2023-12-20 14:56:52
Rating: 5
Comment: Quick, fast and professional

Name: B*** S****
Date: 2023-12-18 18:25:07
Rating: 5
Comment: Technician was great! Showed up on time, very friendly and got us on our way quickly- will definitely use them again.

Name: J*** A****
Date: 2023-12-14 03:24:36
Rating: 5
Comment: Thankful for quick efficient Service after locking my keys in the Jeep.

Name: L***** L
Date: 2023-12-07 23:35:00
Rating: 5
Comment: Nick was great! Locked my keys in my car and within half an hour I had them back in my hands! Great service and good price !

Name: L***** C***
Date: 2023-12-01 19:54:54
Rating: 5
Comment: Crystal did an excellent job and very accomadating! Friendly and fast service! Great job! I will tell everyone about the service and how efficient the service is, especially with Crystal!

Name: D*** L*** H*****
Date: 2023-11-30 21:58:53
Rating: 5
Comment: Nick was very professional and very personable. Highly recommend him!

Name: R** L*******
Date: 2023-11-30 19:35:31
Rating: 5
Comment: Very professional and five stars

Name: J** R******
Date: 2023-11-28 22:36:23
Rating: 5
Comment: Nick is awesome!Really polite and informative.Also lubed all the outside locks.

Name: C*********** V****
Date: 2023-11-27 02:51:07
Rating: 5
Comment: Technical provided great experience and knowledge, on time

Name: M* D****
Date: 2023-11-26 22:58:23
Rating: 5
Comment: We call Pop lock when my wife locked her keys in the car. Nick arrived very professional and quick, and got us in. Thanks Pop a lock

Name: J**** R***
Date: 2023-11-16 22:47:05
Rating: 5
Comment: Krystal was great. Arrived quickly and was very efficient. Love Pop A Lock.

Name: D****** D****
Date: 2023-11-09 00:05:23
Rating: 5
Comment: Fast & professional.

Name: V***** B*****
Date: 2023-11-02 15:21:54
Rating: 5
Comment: Nick was very prompt, and added new lock effortlessly. Excellent job!

Name: S**** K***
Date: 2023-10-30 16:58:27
Rating: 5
Comment: Nick arrived promptly, after AAA tried unsuccessfully to unlock the trunk, where the keys were. It took him about 15 minutes to gain access to the trunk. He saved our vacation, and my sanity! Thanks for your awesome service!!

Name: u**** p********
Date: 2023-10-26 02:48:31
Rating: 5
Comment: Great with communication and very patient I would recommend this tech any day

Name: D*** B******
Date: 2023-10-25 20:15:08
Rating: 5
Comment: I promise Nick is the BEST !!!! On time , quick , & very VERY nice . Great guy man 🙌🏼

Name: G*** I*
Date: 2023-10-24 01:04:29
Rating: 5
Comment: Excellent, professional and quick service! Nick from Pop-A-Lock came to the rescue and had my running car unlocked in a half hour....this is 1.5 hours after calling AAA. Pop-A-Lock was prompt, polite and responsive with great communication and updates throughout call and service. Even now 2.5 hrs after initial call to AAA i havent had a callback to acknowledge that a technician is available to be assigned, im jist a number in a queue, very disappointing but kudos for Pop-A-Lock in Palm Coast.

Name: C******* 1***
Date: 2023-10-19 00:43:53
Rating: 5
Comment: Did a great job, on time per our conversation (non-emergency), well prepared, super nice technician, and FOB and mechanical key worked perfectly! Thanks so much!

Name: M*** G*****
Date: 2023-10-18 21:31:38
Rating: 5
Comment: Top Notch Service!! Always able & willing to go the extra mile to help get my customers back on the road in a timely manner.Thank you

Name: A******* C*****
Date: 2023-10-17 14:33:42
Rating: 5
Comment: Nick got to me fast and got the job done in minutes! Super friendly and professional as well. Thank you for getting my keys and making my day better!

Name: H****** W**********
Date: 2023-10-13 21:22:01
Rating: 4
Comment: The technician was extremely nice and professional. The wait time was reasonable for my location. Would recommend.

Name: I*** F****
Date: 2023-10-02 16:54:51
Rating: 5
Comment: Wow same day service. Thank you

Name: N***** A***
Date: 2023-10-01 03:31:51
Rating: 5
Comment: Amazing, great job 👏

Name: k**** H*****
Date: 2023-09-30 18:35:46
Rating: 5
Comment: Very fast, efficient, professional and helpful! Would highly reccomend!

Name: g*** f******
Date: 2023-09-29 19:52:23
Rating: 5
Comment: Pop a lock is awesome, they have saved me many times!

Name: J****** T*****
Date: 2023-09-28 18:33:50
Rating: 5
Comment: Cheap quick and effective

Name: L*** B*****
Date: 2023-09-18 19:27:15
Rating: 5
Comment: Service exceeded expectations. Fast, friendly, and reasonable.

Name: b***** m*****
Date: 2023-09-12 03:00:27
Rating: 5
Comment: Darrens one of the chillest guys ever

Name: C**** W*****
Date: 2023-09-11 11:40:00
Rating: 5
Comment: Sara was my knight in shining armor. I tried several times using a wire to try to hook my keys which were on the seat. She was in in less than a minute. I called AAA initially, after three and a half hours no one had showed up so thats when I called Pop-A-Lock. She was there in less than 40 minutes from my call.

Name: k******* W*****
Date: 2023-08-28 14:09:48
Rating: 5
Comment: Absolute life savor !!!! A technician was sent out immediately. Highly recommend

Name: j** r****
Date: 2023-08-26 13:42:49
Rating: 5
Comment: Dive was great and a real pro!

Name: M***** C*****
Date: 2023-08-14 15:33:34
Rating: 5
Comment: Great,..very professional 😎

Name: G****** K***
Date: 2023-08-02 16:47:35
Rating: 5
Comment: Daryl did a great job on unlocking my car, it definitely wasn’t easy especially with how hot it was! Highly recommend!

Name: M*** M******
Date: 2023-08-01 17:43:50
Rating: 5
Comment: Fast, attentive and a great experience. My wifes key broke off her key fob, and I was surprised to learn that most place could not just cut a new key that we had purchased online. I called a competitor with a lot of ratings, and it turned out to be a lead generation call center that forwarded leads to other locksmiths. The operator couldnt answer any of my questions, she couldnt give me a price or price range, and I had trouble understanding them.I called Pop-A-Lock twice, and they answered immediately each time, gave me the quote, and told me when I could expect the locksmith. When he arrived, he was professional, helpful and friendly. He cut 2 keys and gave us a bonus valet key in short order. All the way around, it was faster and more convienent than I expected, at a fair price. Ill definitely use them again when we break our next auto key!

Name: J***** L****
Date: 2023-07-28 14:51:23
Rating: 5
Comment: These folks are awesome! They’ve helped so many people I know, not that I have ever done anything like lock my keys in the car… I had an issue with a vehicle of mine that wouldn’t start due to a security system error, and Jay walked me through the process of clearing the error. He could have sent someone out and charged me for something I obviously can do myself, but instead made me a customer for life!

Name: D***** O***** T*****
Date: 2023-07-25 01:06:36
Rating: 5
Comment: My technician, a Christina was great really knowledgeable and so friendly and on time I greatly appreciated it!!! Thank you so much. Will definitely use Pop A Lock in St Augustine again.

Name: D***** e***
Date: 2023-07-23 03:41:52
Rating: 4
Comment: They were speedy, polite and very reasonable.

Name: P*** O****
Date: 2023-07-03 11:21:23
Rating: 5
Comment: I was quoted 45 minutes for the technician to arrive. To my surprise he arrived early and he called ahead to say what time he would be there. It took more time for the paperwork than it did for the technician to open the door. Thank you for a great experience. You guys were awesome.

Name: S***** B*** M*******
Date: 2023-06-29 00:44:48
Rating: 5
Comment: Great, kind and quick service

Name: J*** F*****
Date: 2023-06-15 00:59:03
Rating: 5
Comment: Amazing! I somehow lost my Key, my only key to a vehicle. They were prompt, fair and on time. I personally highly recommend this company!

Name: G**** S***
Date: 2023-06-09 18:34:55
Rating: 5
Comment: Great friendly service would highly recommend.

Name: J*** M***
Date: 2023-06-06 01:03:33
Rating: 5
Comment: Crystal did a great job in a timely manner - would definitely recommend them to anyone that is needing locksmith services

Name: K**** H********
Date: 2023-05-31 14:56:59
Rating: 5
Comment: Crystal was wonderful! Quick and very professional.

Name: D* F
Date: 2023-05-23 02:04:48
Rating: 5
Comment: Quick response. Great service.

Name: C***** G******
Date: 2023-05-22 13:25:00
Rating: 5
Comment: Arrived 20 minutes sooner than scheduled, unlocked my camper in 1 minute. Nice gentleman and very professional.

Name: J******* C*****
Date: 2023-05-17 16:06:01
Rating: 5
Comment: Excellent service, great communication, highly recommend

Name: M**** A******
Date: 2023-05-17 01:20:14
Rating: 5
Comment: Life savers! Prompt, professional, efficiently, friendly...William and Chrystal were amazing.

Name: J***** A******
Date: 2023-05-15 19:18:36
Rating: 5
Comment: Crystal was super quick and got us into our car in no time! Super professional and kind!! Also NO damage to my car!

Name: W****** M*******
Date: 2023-05-10 13:41:36
Rating: 4
Comment: There is an imposter out there claiming to be Pop a Lock. I made the mistake last month of Googling Pop A Lock and another firm came in its place and charged me,$300 to change 2 locks on my door. You can recognize by the fact that they dont orange uniforms or drive in orange trucks.The service provided yesterday was professional and done just about 1 1/2 hours after I called. I tipped the driver and paid a total of about $150 to have 4 locks rekeyed.

Name: D***** H
Date: 2023-05-06 03:00:23
Rating: 5
Comment: They were great. They got me my key made and back on the road

Name: K**** H*******
Date: 2023-04-23 19:42:37
Rating: 5
Comment: Fast friendly informative proffessional,, Darren was great

Name: D** L***
Date: 2023-04-07 16:46:30
Rating: 5
Comment: I have done business with Pop a Lock of St. Augustine for many years. They are always consistently efficient, fairly priced and courteous.

Name: k****** g*
Date: 2023-04-07 00:26:14
Rating: 5
Comment: Quick response. My key was completed and worked perfectly. Good job!

Name: M****** H****
Date: 2023-04-05 10:51:48
Rating: 5
Comment: I’m giving a 5 star review b/c Darrell from Pop-A-Lock made a difference in our morning! My brother locked his keys in truck and thought he was going to be late for work. After calling PAL, He showed up so fast, id’d himself, was super friendly, (even for it being 6am), and got into my brothers truck in less than 10mins! Thank you Pop-A-Lock and Darrell for you service! Hopefully I won’t have to call you again! Lol

Name: S***** C********
Date: 2023-04-04 18:13:05
Rating: 5
Comment: Here traveling, prompt service and helped us out in a jamb. We use these guys at home all the time for work. I can’t say enough.

Name: J****** T******
Date: 2023-03-22 10:27:48
Rating: 5
Comment: The technician they sent was on time and worked quickly. He was very professional. We live a bit out into the country so we very much appreciate him taking the drive out here to help us.

Name: P**** G****
Date: 2023-03-17 22:07:31
Rating: 5
Comment: Saved our day! Quick. Professional. Kind!!!

Name: M****** H****
Date: 2023-03-14 19:37:35
Rating: 5
Comment: Great timely, honest and reasonably costed service. Tech was great!

Name: J**** W******
Date: 2023-03-07 18:00:30
Rating: 5
Comment: They did a great job

Name: D************ C*
Date: 2023-03-02 14:00:40
Rating: 5
Comment: Great fast service! Really appreciate you saving the day.

Name: A***** S******
Date: 2023-02-17 23:23:53
Rating: 5
Comment: PopALock is the best! Made a house call and fixed the problem in minutes. Will always use them. Kudos to Chrystal for a great job.

Name: K**** P*******
Date: 2023-02-08 00:50:51
Rating: 5
Comment: True professionals and quick service. They came to my house, cut and programed me a new car key. It works perfectly. Great prices and I highly recommend you giving them a call !!

Name: H***** R*********
Date: 2023-01-31 20:50:58
Rating: 5
Comment: Crystal was great to work with. She was very knowledgeable about the key fobs everything worked out just perfect.

Name: M***** H*****
Date: 2023-01-28 14:06:32
Rating: 5
Comment: Ed was here faster than quoted. Not my first time using Pop A Lock StA unfortunately but always speedy and reliable service. The checkout process was the longest and seems to have issues w the app not working properly. Other than technical issues, the service has always been great! Thank you!

Name: D**** W****
Date: 2023-01-25 00:38:37
Rating: 5
Comment: Crystal is a great tech and very knowledgeable. Thanks for the great service. I will be calling again.

Name: C****** V** D****
Date: 2023-01-22 01:40:13
Rating: 4
Comment: The only derogatory thing I would have to say is that the technician shouldnt be begging for 15 and $20 tips and telling you all about him and his girlfriend and maybe theyre broke up and he needs money just do the job and thank you and be on your way but the service was good

Name: M*** D*****
Date: 2023-01-13 02:24:15
Rating: 5
Comment: They came within the time frame that they said they would.they were able to help me immediately when other companies kept me on the hook for 24 hrs and then couldnt help.the price was exactly what I was quoted and less expensive than the dealership. Thank you so much

Name: J**** D****
Date: 2023-01-13 00:07:16
Rating: 4
Comment: Matthew was awesome! Very professional and did the work in a timely manner. I would recommend Pop-A-Lock to everyone who needs help.

Name: L*** F*****
Date: 2023-01-06 22:23:03
Rating: 5
Comment: Great Company! Came fast. Did what was needed. Went over and above. I would definitely recommend them

Name: B***** J****
Date: 2022-12-31 00:03:26
Rating: 5
Comment: Technician showed up sooner than expected. Called on the way and when they arrived. Excellent service and very knowledgable. Technician Ed saved the start of my weekend and I highly recommend him. Only issue was he could not adjust the price. 10/10 locksmith

Name: T** M*****
Date: 2022-12-30 00:42:54
Rating: 5
Comment: Quick, friendly, efficient. And I got tips how to be sure my elock can always be accessed even after it loses power.

Name: R****** F*********
Date: 2022-12-08 19:32:28
Rating: 5
Comment: Pop-A-Lock drilled and installed a smart deadbolt and helped start the pairing process to our internet and phone. There is no binding of the deadbolt. Bottom line: excellent work, superior customer service, and a reasonable installation cost.

Name: C**** O**
Date: 2022-12-06 16:56:08
Rating: 5
Comment: I received excellent prompt service. The technician was humorous, professional and respectful.

Name: j*** b******
Date: 2022-12-06 16:46:00
Rating: 5
Comment: Matthew was very polite and helpful to keep our locks keyed information safe. Never had anyone do that before. Thank you Matthew!

Name: R*** R*
Date: 2022-12-03 02:02:39
Rating: 5
Comment: Awesome, fast and caring, unlocked my house in minutes. Thank you Thank you :)

Name: M*** L*****
Date: 2022-11-17 17:10:07
Rating: 5
Comment: Very prompt, very professional and explained what might be wrong with my FOBs.

Name: T*** H*******
Date: 2022-11-15 15:32:29
Rating: 5
Comment: What a polite, nice guy!! He had to get out and about at 10:30 at night to let us in our house. We appreciate him and his professionalism

Name: J** J****
Date: 2022-11-09 00:55:06
Rating: 5
Comment: Nicole is the kindest, most professional, most competent locksmith I’ve ever dealt with and there’s not a close second!

Name: D****** C******
Date: 2022-11-05 20:52:00
Rating: 5
Comment: Very fast and friendly service. Was told about a 30 minute wait, but they showed up in half the time. HIGHLY RECOMMEND!!!

Name: S***** S*****
Date: 2022-10-29 17:23:29
Rating: 5
Comment: Ed was very professional and did a great service. He was not given the instructions. I provided the dispatcher as far as my vehicle being attached to the trailer and where it was located, but he took the time to track down the manager who called for me and with Manager’s help, he found me. Extra effort, and well appreciated!

Name: B***** P******
Date: 2022-10-27 20:22:48
Rating: 5
Comment: Sch was excrement professional and,very knowledgeable about my Jeep and the various key options. It was well worth the price.

Name: L**** W***
Date: 2022-10-08 17:42:15
Rating: 5
Comment: It was so quick, and the technician talked about nerd stuff with me. So we’re basically best friends now.

Name: S****** P*********
Date: 2022-09-27 22:07:14
Rating: 5
Comment: The technician works hard and keeps you knowing by his work ethic that his job his very important to the customer. Also, I love him as an American Veteran. A true hero. Loved seeing him work!!!!👍😎😊👌🙏🇺🇸❤️

Name: b*********** D********
Date: 2022-09-27 11:41:53
Rating: 5
Comment: Pop-a-Lock was the service AAA sent out for our lock out on our car. We were happy that he arrived within 30min after request he service via AAA. Our technician was personable and was able to rescue our keys in a short time.

Name: C******* C***
Date: 2022-09-24 04:12:29
Rating: 5
Comment: Great service! Came out to help us late at night while we were packing up! Super helpful and friendly.

Name: P******* B*****
Date: 2022-09-08 20:40:37
Rating: 5
Comment: I have used pop a lock numerous times and once again they were prompt efficient and friendly. I would definitely recommend them.

Name: M****** P********
Date: 2022-09-01 21:10:59
Rating: 5
Comment: Wow!! Very quick, very reliable and very reasonably priced. 10 out of 10 would recommend again.

Name: D** E****
Date: 2022-07-20 04:21:28
Rating: 5
Comment: Great prompt service. Courteous tech was in the area and arrived 20 minutes after request. Accepted AAA. Solved my problem in under a minute. Would definitely use this tech and service again.

Name: M**** B*****
Date: 2022-07-15 21:56:06
Rating: 5
Comment: Was in a very stressful & emotional situation you guys were amazing helping us handle and get it resolved VERY QUICKLY, ABSOLUTELY AMAZING WITH COMMUNICATION & she was very quick, thorough and patient. Will definitely use again and be recommending anyone to also contact you guys! Thank you again!

Name: A**** J******
Date: 2022-07-12 19:31:44
Rating: 5
Comment: Locking your keys in your trunk while on vaca is not a lot of fun, but I had a great experience with this company. They were prompt and didn’t laugh when after retrieving the keys from the trunk I locked them in the car again.

Name: B**** T****
Date: 2022-07-02 04:04:50
Rating: 5
Comment: The young man that came to help us was great. He knew what he was doing and did it well. Hats off to him. You have an excellent employee, take care of him because you cant afford to lise someone like this

Name: C**** E****
Date: 2022-06-16 18:02:18
Rating: 5
Comment: Excellent service, quick, friendly, professional. Through AAA. Highly recommend, Matthew was excellent.

Name: T******* �******* M***** M********
Date: 2022-05-31 22:01:48
Rating: 5
Comment: I’d be stuck on the beach rubbing coconuts together without these guys. They were in contact with me soon after originating the request with Triple A and en route. I received a heads up call when they were about 25 minutes out. They found me and were able to get the car unlocked in less than 20 minutes from start to finish. I was grateful and would definitely refer them to someone else in a crunch.

Name: C*** G*****
Date: 2022-05-03 17:51:51
Rating: 5
Comment: Very good communication and great service. Really appreciated it

Name: C**** J*******
Date: 2022-04-25 17:10:18
Rating: 5
Comment: Very professional and asked for ID to verify that this is of the customers request

Name: J****** M*****
Date: 2022-04-17 03:51:55
Rating: 5
Comment: Great service technician was friendly informative, and showed up within the allottedTime frame.

Name: S**** A (***** '**** P*****
Date: 2022-04-14 02:44:17
Rating: 5
Comment: Excellent service and friendly as well. Completely surprised, as it can be difficult to find services that actually excel.

Name: K****** C**** R******
Date: 2022-04-05 21:51:35
Rating: 5
Comment: Crystal came here and was able to work through the rain and get the keys done for two cars.

Name: C****** J*******
Date: 2022-03-08 04:20:10
Rating: 5
Comment: The technician arrived timely and was very friendly. He got my car unlocked in a jiffy. Would call them again, but hope I dont lock my keys in the car again!

Name: C********** C*****
Date: 2022-02-24 01:56:37
Rating: 5
Comment: I am a big believer in what really separates the good businesses from the great is how they handle things when something gets messed up. Pop-a-lock went above and beyond expectations to correct an error and ensured in the end that I was taken care of and I appreciate that and the great work they do!

Name: J**** C****
Date: 2022-02-14 22:39:39
Rating: 5
Comment: Service was easy and fantastic. I lost my vw key. The dealer solution was 7 days and many hassles.i called pop-a-lock and two hours later I had a new programmable key and my car was running. Extra kudos to pop-a-lock.

Name: R** G***
Date: 2022-02-10 20:40:46
Rating: 5
Comment: Awesome service… 2 keys done in under an hour from the time called. **results not typical. The driver had a cancellation and was close by. Still great & knowledgeable service with a smile.

Name: M****** F***
Date: 2022-02-05 23:31:00
Rating: 5
Comment: Fast and cheaper than every other place I called. Thank you!

Name: J** a** E*** W*******
Date: 2022-02-05 21:41:57
Rating: 5
Comment: Ed was the technician. He was great! Super friendly, knowledgeable, courteous, helpful. Would highly recommend!

Name: J**** R*****
Date: 2022-02-03 17:38:57
Rating: 5
Comment: PopALock will forever be our goto Locksmith. In my case, Chrystal, the Professional representing the company, arrived at my home in less than the time stated, which was lickity-split. Chrystal is friendly, intelligent, and kind. She repaired the deadbolt cylinder, explained what was wrong with it, and really went the extra mile to make everything work smoothly. Also, very honest and fair!Bc of todays experience, I will proactively recommend PAL to friends & acquaintences.

Name: E* B*****
Date: 2022-01-31 16:04:26
Rating: 5
Comment: From the time I put in the request for service through AAA it took no more than 15 minutes to complete my service.Daryll was polite, knowledgeable, and prompt.Definitely recommend the service!

Name: G******** W*****
Date: 2022-01-21 23:03:08
Rating: 5
Comment: I highly recommend Pop A Lock if you ever need them. Very prompt service.

Name: J****** S*******
Date: 2022-01-13 20:51:03
Rating: 5
Comment: I stopped at Winn Dixie on my way to work. Unfortunately, I set my keys on my seat and well, locked the door 🙄. I called and was given the price and was told it would be about 30 mins before someone would be there to help me. Ok, my own fault, Ill sit and wait. 2 minutes after calling, my phone rings. The guy stated he was on his way and gave an eta of 15 mins. Again, my fault so no problem. Approx 5 mins goes by and hes calling saying he was at the red light. I have to say I was extremely happy. The guy was super nice and friendly. It took him longer to drive to where I was at than it did to unlock my vehicle lol. Im just glad I wasnt waiting for hours.

Name: R** P****
Date: 2022-01-09 14:47:01
Rating: 5
Comment: It was 2:30 a.m. when the technician, Ed, arrived. The first service provider AAA called (Cochran Motor??) did not come within their defined arrival time (10:00 p.m. to 1:00 a.m.). Ed got up from his bed to meet me. 15 minutes after he arrived, I was on the road. Although Pop-A-Lock could only offer a battery charge, they were William g to try to help. Kudos to them and Ed.

Name: R**** C*********
Date: 2022-01-08 17:50:51
Rating: 5
Comment: Ed was very quick with service and very nice and very informative.

Name: M******* G****
Date: 2021-11-30 15:14:16
Rating: 5
Comment: Darrell is the best! He saved my day. I locked myPhone and keys in my car and only waited about 30 mins. I can’t believe the speed! I am very grateful to have these guys around!

Name: P*** H
Date: 2021-11-17 18:36:57
Rating: 5
Comment: Prompt and very professional. Encountered a small problem with corrosion that slowed him down but he worked through it and our new door lock works well.

Name: G*** S****
Date: 2021-11-04 23:04:24
Rating: 5
Comment: Michael B. “Chief” was great. He came to re-key our office doors. He was very professional and pointed out a potential issue on a door that we had not noticed.He was able to come back out for a second call the same day and change the door hardware so we could use the door buzzer system. He made sure everything was working as it should and was very thorough.

Name: R******
Date: 2021-10-14 19:14:17
Rating: 5
Comment: Misplaced/lost only set of keys and needed to get to a work function that I was sure I was going to miss. I called for a new set of keys and Pop A Lock was responsive and assured me they could assist. They were quick and responsive. I believe I was up and running and on my way within an hour.

Name: M******* V*
Date: 2021-10-10 03:21:42
Rating: 5
Comment: I freaked out when I locked my keys in my trunk. We got the car doors open but the trunk latch still wouldn’t open and my car was in Anastasia State Park beach parking lot 1.5 hrs from home. I needed to get home and I couldn’t reach AAA. The State Park Ranger referred me to Pop-A-Lock. They tech shows up in less than 30 mins and took care of everything, including everything I needed to get a full refund from AAA. AWESOME.

Name: K******* K*****
Date: 2021-09-29 14:23:01
Rating: 5
Comment: We left our door unlocked and only realized after we were 4 hours away. Called Pop A lock and Krystle was there within 20 min. She locked it for us and we were able to pay by phone. The gentleman who answered my call was very professional and instead of getting it rekeyed he explained it would be cheaper to just have them lock it. I am extremely happy to have dealt with them both over the phone and will recommend them and use them again if needed.

Name: B**** J****
Date: 2021-09-23 16:18:38
Rating: 5
Comment: I was stranded for several hours calling all kinds of various locksmiths in the surrounding area of St. Augustine FL ( I’m from Miami and I was only there to deliver a package) and either they didn’t have the proper tools or they simply didn’t have a certified technician that could meet the demands of any job.Before I gave up that night, I changed internet browsers and I was fortunate enough to find “POP A LOCK” !!! From customer service - Crystal- all the way down to Div the technician - the understanding, punctuality, professionalism and communication and speed of service was amazing!!!! You can tell by the length of this testimony paragraph that I’m extremely grateful to have found them!!!!

Name: B*** C****
Date: 2021-09-21 19:29:00
Rating: 5
Comment: Professional, courteous and through. Everything being done was explained. Highly recommend this company for your needs.

Name: S**** S****
Date: 2021-07-19 16:36:56
Rating: 5
Comment: I was thrilled at how fast the technician arrived. You saved the day!

Name: J**** L****
Date: 2021-06-21 17:40:48
Rating: 5
Comment: Matthew was timely, polite, and professional. He took care of us much quicker than expected and he was extremely knowledgeable. I highly recommend Pop-a-lock and Matthew as a technician.

Name: M****** F***
Date: 2021-06-16 13:25:31
Rating: 5
Comment: Crystal arrived quicker than expected and was able to unlock the car very quickly. I had an extra fob with me that didn’t work, she was able to repair the fob, replace the battery and cut the extra key. Great service and great attitude, thanks Crystal!!

Name: t* e****
Date: 2021-05-13 22:51:42
Rating: 5
Comment: Toyota Dealership told me I needed a $1500. computer for my ignition to be able to make me a spare key.Several friends suggested I call Pop A Lock for help.So glad I did!!! Crystal answered the call and was finishing up a job about 5 miles from me. It was 6pm on Friday evening so I never expected same day service.However, she insisted on coming to my aide immediately. In 30 minutes I had a perfect ignition key And a clicker with a super loud slam. Crystal is super awesome at what she does and the nicest, professional person you could hope to meet. I had sat waiting for 3 hours at Toyota only to have them try to convince me to buy a $1500. ignition computer and was really stressed out. Crystal turned my day around in about 30 minutes. Will never use anyone else. Shes great!!!

Name: A** B***
Date: 2021-04-20 12:39:04
Rating: 5
Comment: The technician who name is Crystal was super prompt, courteous, professional and understanding which helped turn my bad morning around. Highly recommend this company!

Name: K****
Date: 2021-04-14 17:55:41
Rating: 5
Comment: Technician showed up in about 15 minutes & had my car open in less than 15 minutes. All together it was a 45 minute process. They didnt waste time getting my car unlocked. I appreciate pop a lock for saving the day! Only $50

Name: M****** K***
Date: 2021-04-13 00:13:18
Rating: 5
Comment: Gave them a call, he arrived in 30 minutes and got it done in about 10-15 minutes tops!! Highly recommend. Thank you popalock!

Name: C**** R
Date: 2021-04-10 18:47:07
Rating: 5
Comment: Outstanding service. Fast, friendly and efficient. Thank you for the great service!

Name: C***** J*****
Date: 2021-02-12 19:05:55
Rating: 5
Comment: Crystal the technician was very friendly and nice. She was very professional. Kudos to you Crystal!!

Name: R*** H*****
Date: 2021-02-04 18:21:38
Rating: 5
Comment: They were very professional, pleasant, quick,friendly,affordable, I will use them again and I will highly recommend them to anyone..great company

Name: N**
Date: 2021-02-04 17:04:50
Rating: 5
Comment: Excellent service - Professional and Courteous. Will use them and recommend them.Crystal is excellent.

Name: F**********
Date: 2021-02-01 20:49:40
Rating: 5
Comment: The technician was super friendly and helpful, met us right on time in a convenient location, produced an extra smart key for our Highlander, tested it, and was done in 15-20 minutes.

Name: R******* R*****
Date: 2020-12-14 18:35:38
Rating: 5
Comment: Technician Sonny, came faster than I had expected, reassured me on situation, opened car with great professionalism. Furthermore Sonny gave me advice on how AAA could reimburse part of my replacement key. That saved me $50.00. Thank you Sonny for your kindness & professionalism.I have already recommended Sonny & Pop-A-Lock to several people.

Name: M****** G*****
Date: 2020-10-24 20:29:14
Rating: 5
Comment: Pop a lock is great! They were here faster than we expected. The price was just right. Our keys works great every time. Excellent Service!!

Name: J*** S******
Date: 2020-10-16 16:08:21
Rating: 5
Comment: I locked my keys in my service van. Pop a lock showed up with a younger gentleman in training. He did great! He was a little nervous with the phone portion of his job but he unlocked my car quick. His trainer left a little to be desired. He was on his phone sitting in the car. The trainee did great I think he is definitely a asset to pop a lock. His trainer....well he should be a little more hands on with training and lil less hands on with his phone. I wish Id got the trees name so I could compliment him by name he was at the address with 6100 in it. Tell him great job and keep up the good work!

Name: O*** R*****
Date: 2020-10-05 18:33:53
Rating: 5
Comment: Very prompt, professional and fair prices. This is the third time we have used them. Great company and service.

Name: C******* G****
Date: 2020-08-17 17:20:47
Rating: 5
Comment: Service was fast friendly and thorough. Knowledgeable technician. Service was great!

Name: M**** C***
Date: 2020-08-15 02:28:32
Rating: 5
Comment: Matthew was a life saver!! After being laughed at by another locksmith company because of how little pop a lock quoted me, I was unsure of whether or not I would get quality service. I can honestly say I got that and better!! I will recommend pop a lock to all my friends and family!

Name: K**** S******
Date: 2020-08-07 14:03:54
Rating: 5
Comment: Technician was at the location within 15 min of me having placed the call to the main business number. He assessed the situation and provided a couple of options. He was able to immediately get support from the main office with any questions he had and the entire process took less than one hour. The price was fair as well and payment was able to be done right on the spot w/o too many forms to fill out. They def know what they are doing !

Name: M****** H
Date: 2020-07-24 20:39:33
Rating: 5
Comment: Arrived same day to install a deadbolt (non-emergency). Very friendly and efficient. I will recommend highly.

Name: E**** Y****
Date: 2020-07-20 19:49:03
Rating: 5
Comment: Crystal and her associate was extremely professional and efficient. They made sure I had my ID and AAA card and also my registration for the trailer before they proceeded with making keys. We were so very satisfied with the service and the Crystals excellent customer service I would recommend them to everyone who needs a locksmith. Thank you

Name: K P****
Date: 2020-07-07 22:59:52
Rating: 5
Comment: I spent literally all day getting key code from dealer, contacting multiple locksmiths to inquire if they can cut a key from code. Out of the two that said they could first one told me his database was not updated and couldn’t the second cut a key that didn’t work. That’s when I called Pop-A-Lock. Locksmith Crystal called me within minutes of me requesting service, apologized to me for not being able to get to me right away, she was thinking maybe she could get here before here next appointment but it was getting close on time. I said I don’t mind waiting and she went to here next appointment. While there she called to inform me she was running late, not a big deal but it was very courteous and professional of her to do so. She was here maybe 10-15 mins had 2 keys cut and was done. I am not 1 to write comments about anything, but Crystal of Pop-A-Lock deserves praise for her customer service. Thanks again!

Name: A** M****
Date: 2020-06-26 23:24:31
Rating: 5
Comment: My parents broke the key in the lock of their camper. I called P-A-L and they arrived quicky and were so easy to work with! I would recommend them to anyone!

Name: L** B****
Date: 2020-05-03 20:33:37
Rating: 5
Comment: Bailey worked really hard to get our sports car open. Took a little time because how difficult it was to open but nothing was damaged and we got to get back on with our trip

Name: K******* S****
Date: 2020-04-14 15:34:30
Rating: 5
Comment: Crystal and her assistant were amazing. Worked until the job was done after hours. Considering the complications of covid19 and a busy schedule they were fabulous and took all necessary sanitary and distance precautions. I could not have asked for better service! Thank you Crystal.

Name: p****** w***
Date: 2020-02-27 22:10:22
Rating: 5
Comment: Loved Sonny and the excellent service he provided! My 85 year old Mom was locked out of her house And he could not have been more helpful or professional. Honestly I will never call anybody else for Lock service in Saint Augustine. A+ and thank you Sonny!

Name: G**** L****
Date: 2020-02-27 05:36:27
Rating: 5
Comment: Such a awesome group of truly caring people giving you the best service possible. I only call them for sny key or lock issues. Thanks Pop A Lock!

Name: J******* N******
Date: 2020-02-09 00:04:12
Rating: 5
Comment: The technician was friendly and professional. I really appreciated his pleasant manner, since I was a tourist in the area.

Name: N** D**
Date: 2020-02-08 15:52:46
Rating: 5
Comment: Super great guy! Service was prompt and courteous. I couldn’t of asked for better. Thanks pop a lock!

Name: C*** H*******
Date: 2020-01-29 16:30:19
Rating: 5
Comment: Referred to Pop-a-Lock by another locksmith we use who could not reprogram this particular key. They had what we needed in stock and came out the same day we called. Service took no more than 15 minutes. Will absolutely use again if we need them!

Name: J***** C****
Date: 2020-01-18 13:13:43
Rating: 5
Comment: He was very nice and fast I was really stressed and made me smile . Wonderful service

Name: V****** R********
Date: 2020-01-05 19:17:38
Rating: 5
Comment: Harvey was very fast and awesome. Made the horrible experience a lot butter with humor.

Name: A** D**** I*****
Date: 2019-11-17 18:38:20
Rating: 5
Comment: Awesome experience with Pop-A-Lock! Called them for there service for two different situations. Crystal and Sonny are very knowledgeable locksmiths. I will call them for my future locksmith needs....

Name: J**** A** G******
Date: 2019-10-17 02:09:59
Rating: 5
Comment: Fast and efficient service! Great value! Our technician was awesome! Saved the evening!

Name: C****** M*********
Date: 2019-10-09 04:52:02
Rating: 5
Comment: Sonny showed up on timed explained exactly what he was going to do. Showed me what I needed to sign. He was very nice,very courteous and very funny. Laughed a long with me since I was holding the old house keys in my hands and he was working on the new lock. ☺

Name: T** L****
Date: 2019-10-07 15:51:58
Rating: 5
Comment: Very professional. Quick response. Super reasonable rates. Highly recommended. Thank you Harvey.

Name: J*
Date: 2019-09-06 13:40:02
Rating: 5
Comment: Used this company in the past to rekey a motorcycle gas cap. The guy did it in minutes and charged me far less than was quoted as a courtesy. Bought a new moto and one of the locks wouldnt turn. Rather than charging me to come out, he suggested hitting it with WD40 and to wait an hour. Sure enough, it worked. Cant thank this group enough. Honest brokers all the way...Gracias, Amigos!

Name: C******** L*****
Date: 2019-08-21 21:25:00
Rating: 5
Comment: Very kind professional service....everything explained...kept me up to date on arrival time...I would highly recommend this company!!

Name: A***** D*****
Date: 2019-07-30 16:23:34
Rating: 5
Comment: Last night, Pop-A-Lock came to our rescue very quickly to let us back in a locked house. Service was great, professional and they kept me updated on the technician’s arrival time and process along the way! Highly recommend. Also this was a free service because my 2 year old was inside - I believe all services when children are involved are no charge. Which was the icing on the cake! Much appreciated.

Name: S** L********
Date: 2019-07-18 02:45:17
Rating: 5
Comment: Pop-A-Lock did a fantastic job. Chris never gave up. He had a step by step process and he kept at it until the van started up! If you can start my van... you start anything! HA!

Name: J***** B****
Date: 2019-07-01 18:42:25
Rating: 4
Comment: Tech was professional and courteous. The company accommodated my circumstances and still provided top of line service.

Name: E*** L** B*****
Date: 2019-06-17 20:23:39
Rating: 5
Comment: It was a great experience all around. I learned a few things and my popalock guy was grade A service. Straight forward, clean, and friendly.

Name: A***** W*****
Date: 2019-06-08 20:41:14
Rating: 5
Comment: Sunny was amazing, friendly, and quick. Helped us get a new key for our Kia Soul in no time, the same day we called them. Cost way less than going through the dealer to replace our car key. Always call pop a lock first!!!

Name: d**** h******
Date: 2019-05-29 23:30:33
Rating: 5
Comment: Sonny is The Man! I have an antique motorcycle, and lost the only 🔑! Sonny took my helmet lock an did his magic an bam Im back on the road with spare keys! Thanks again bro your awesome.

Name: S***** H****
Date: 2019-05-27 04:23:12
Rating: 5
Comment: Super fast late at night on a Holiday weekend. Could not ask for any better! They were awesome!!

Name: C**** N***
Date: 2019-05-26 07:18:35
Rating: 5
Comment: Sonny was amazing it took along time but wasnt his fault and he stayed until it was done. I would use this place again. Sonny you are awesome

Name: E*** M******
Date: 2019-05-24 16:05:41
Rating: 5
Comment: Thank God for Pop-a-Lock! They had a tech out to me within 30 minutes of calling. Fast, friendly service.

Name: C**** H*****
Date: 2019-05-18 15:09:33
Rating: 5
Comment: They were able to make a new key for my car for half of what the dealership wanted to charge. And it was done at my convenience on a Saturday morning! Sonny was great. Thank you.

Name: s****** t** c**** m** F*********
Date: 2019-05-14 16:21:59
Rating: 5
Comment: Fantastic, great experience with most pleasant and capable professional. Would recommend pop a lock to allTHANK YOU.....AWESOME...

Name: F*** H*******
Date: 2019-05-04 14:30:54
Rating: 5
Comment: Josh was quick, friendly & efficient! So appreciated his help. Thanks so much! Great service!!

Name: R***** R*******
Date: 2019-03-04 00:12:58
Rating: 5
Comment: I have worked with Pop-A-Lock of St. Augustine both as a vendor and as a trainer. They have an incredible team and an All-In Management team that creates a very positive customer experience but also is focused on keeping their teams trained and motivated.

Name: G**** C******
Date: 2018-09-05 01:31:52
Rating: 5
Comment: Sonny from St. Augustine Pop A Lock came to our rescue tonight. Our keys went for a swim at the lighthouse. In under an hour, guy shows up, cuts the key, and cars ready to go!!! Dude you rock, Huge shout out. Best locksmith in town. You will not be disappointed at all!!

Name: F** L*** J*
Date: 2018-08-08 16:36:10
Rating: 5
Comment: Pop-A-Lock of St. Augustine - all we can say you are AWESOME! Our daughter was in St. Augustine & we were in Sebring, FL and she called said her car key was stolen and didnt have extra key with her. She didnt have the $ to pay for help and we were stuck until she was given your #. You all came to the rescue - made her a key on the spot - and accepted our credit card over the phone. Thank You - Thank You - Thank You.Jim & Rachel from Sebring

Name: M****** B****
Date: 2018-04-21 15:25:54
Rating: 5
Comment: Saved our Disney Trip. We were walking out to the car to head to Orlando, and my son had locked the keys in the vehicle. I called and they were there within fifteen minutes and had the car unlocked within twenty. Very Satisfied with their service!

Name: M*** Q****
Date: 2018-04-20 18:30:53
Rating: 5
Comment: Life saver! Sonny took care of us. Lost our key at the beach, he got the car open and made us a exact copy of the electric key within an hour. Thanks again!!